Photo :webshot. 

January 16, 2025

Anna Murray 

On January 13, Starbucks announced a new code of conduct. The coffee giant reverses its open-door policy. Starbucks now requires customers to make a purchase if they want to stay.

Starbucks reversed its open-door policy, which was put in place in 2018, after nearly seven years. The coffee giant now requires customers to make a purchase in order to use its coffee shops or restrooms.

The new policy will go into effect on January 27. It will be prominently displayed in all stores and will include a detailed code of conduct. It prohibits discrimination, harassment, outside alcohol consumption, smoking, vaping, drug usage, and panhandling.